What is Managed Services?

Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for a range of processes and functions in order to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only a fix subscription fees.

Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the Managed Services Provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement (SLA) that states the performance and quality metrics of their relationship.
Managed Services Key Components

How Master Managed Services Provider
Grow Your Managed Services Business?

As a Master Managed Services Provider, we provide a standardized set of master services solutions to MSPs. MSPs can mark-up, resell or white label the services for a fixed yearly fee. No hidden cost and everything packaged.

As a MMSP, we also handle the vendor management, so now instead of managing 15+ different technology vendors, you only have to manage one. This also includes vetting new technology and services as the managed services industry evolves.

4 Key Benefits to Hire A Managed Services Provider


Shifting from CapEx model to OpEx makes future spending more predictable, lowers capital costs, and reduces your need to spend money on.


You get peace of mind that your problems and challenges will be taken care of by our service-level agreement (SLA) so that you can concentrate on what's most important.


You will be taken care of 24x7 all round with our certified engineers, consultants and subject experts.


We managed the solution's life cycle, to ensure it's always up and running with the latest protection that you need.
Managed Antivirus Services
Managed Data Loss Prevention (DLP) Services
Advanced Persistent Threat (APT) Services
Managed Network Access Control (NAC) Services
Managed Email Security Services
Managed Patch Management Services
Managed Web Application Firewall Services
Managed Endpoint Detection & Response (EDR) Services
Managed Web Security Services

Visit Us

CSP Global Technologies Sdn Bhd

S-23A-08, Wisma YNH,
No.8 Jalan Kiara, Mont Kiara,
50480 Kuala Lumpur
Tel: +603 6419 1323
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